SPONSOR: |
Rep. Willis & Sen. Ennis; |
|
Reps.
Kenton, D. Short, Q. Johnson, B. Short |
HOUSE OF REPRESENTATIVES 146th GENERAL ASSEMBLY |
HOUSE BILL NO. 352 |
AN ACT TO AMEND TITLE 21 AND TITLE 30 OF THE DELAWARE CODE RELATING TO RECREATIONAL VEHICLES. |
BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF DELAWARE (Three-fifths of all members elected to each house thereof concurring therein):
Section 1. Amend Title 21 of the Delaware Code by making insertions as shown by underlining and deletions as shown by strike through to read:
CHAPTER
84. RECREATIONAL VEHICLE MANUFACTURER-DEALER
AGREEMENTS.
§ 8401. Legislative intent.
(a) The intent of the Legislature is
to protect the public health, safety, and welfare of the residents of the State
by regulating the relationship among recreational vehicle dealers,
manufacturers, distributors, and suppliers; maintaining competition; and
providing consumer protection and fair trade.
(b) The intent of the Legislature is
that the provisions of this chapter be applied to manufacturer-dealer
agreements in regard to recreational vehicles, entered into on or after July 1,
2013.
§ 8402. Definitions.
As used in this
chapter, the following definitions apply:
(1) "Area of sales
responsibility" means the geographical area, agreed to by the dealer and
the manufacturer in the manufacturer-dealer agreement, within which the dealer
has the exclusive right to display or sell the manufacturer's new recreational
vehicles of a particular line-make to the retail public.
(2) "Dealer" means a person,
firm, corporation, or business entity who is engaged in the business of buying,
selling, or exchanging new recreational vehicles.
(3) "Distributor" means a
person, firm, corporation, or business entity that purchases new recreational
vehicles from a manufacturer for resale to dealers.
(4) "Factory campaign" means
an effort on the part of a warrantor to contact recreational vehicle owners or
dealers in order to address a part or equipment issue.
(5) "Family member" means a
spouse, child, grandchild, parent, sibling, niece, or nephew, or the spouse
thereof.
(6) "Line-make" means a
specific series of recreational vehicle products that:
a. Are identified by a common
series trade name or trademark;
b. Are targeted to a particular
market segment, as determined by their decor, features, equipment, size,
weight, and price range;
c. Have lengths and interior floor
plans that distinguish the recreational vehicles from other recreational
vehicles with substantially the same decor, equipment, features, price, and
weight;
d. Belong to a single, distinct
classification of recreational vehicle product type having a substantial degree
of commonality in the construction of the chassis, frame, and body; and
e. The manufacturer-dealer
agreement authorizes a dealer to sell.
(7) "Manufacturer" means a
person, firm, corporation, or business entity that engages in the manufacturing
of recreational vehicles.
(8) "Manufacturer-dealer
agreement" means a written agreement or contract entered into between a
manufacturer and a dealer that fixes the rights and responsibilities of the
parties and pursuant to which the dealer sells new recreational vehicles.
(9) “New recreational vehicle” means a
motorhome, travel trailer, fifth-wheel trailer, or folding camping trailer,
which has not been the subject of a retail sale.
(10) "Proprietary part" means
any part manufactured by or for, and sold exclusively by, the manufacturer.
(11) "Recreational vehicle"
means a vehicle which is primarily designed as temporary living quarters for
recreational, camping, or travel use, and that either has its own motive power
or is towed by another motor vehicle. A “recreational vehicle” may be a motor
home, travel trailer, fifth-wheel travel trailer, or folding camping
trailer.
a. “Motor home” means a motor
vehicle designed to provide temporary living quarters for recreational,
camping, or travel use. A “motor home” must contain at least four of the
following permanently installed, independent life-support systems which meet
the National Fire Protection Association standard for recreational vehicles:
(i) A cooking facility with an
on-board fuel source;
(ii) A potable water supply system that
includes at least a sink, a faucet, and a water tank with an exterior service
supply connection;
(iii) A toilet with exterior evacuation;
(iv) A gas or electric refrigerator;
(v) A heating or air conditioning
system with an on-board power or fuel source separate from the vehicle engine;
or
(vi) A 110-125 volt electric power
supply.
b. “Travel
trailer” means a vehicle, mounted on wheels, designed to provide temporary
living quarters for recreational, camping, or travel use. A “travel trailer’ must be of such size and
weight as to not require a special highway movement permit when towed by a
motorized vehicle.
c. “Fifth-wheel trailer” means a
vehicle, mounted on wheels, designed to provide temporary living quarters for
recreational, camping, or travel use. A
“fifth-wheel trailer” must be of such size and weight as to not require a
special highway movement permit, and must be designed to be towed by a
motorized vehicle that contains a towing mechanism that is mounted above or
forward of the tow vehicle's rear axle.
d. “Folding camping trailer” means
a vehicle that is mounted on wheels and constructed with collapsible partial
side walls that fold for towing by another vehicle and unfold at the campsite
to provide temporary living quarters for recreational, camping, or travel use.
(12) "Supplier" means any
person, firm, corporation, or business entity that engages in the manufacturing
of recreational vehicle parts, accessories, or components.
(13) "Transient customer" means
a customer who is temporarily traveling through a dealer's area of sales
responsibility.
(14) "Warrantor" means any
person, firm, corporation, or business entity, including any manufacturer or
supplier that provides a written warranty to the consumer in connection with a
new recreational vehicle or parts, accessories, or components thereof. The term
“warrantor” does not include service contracts, mechanical or other insurance,
or extended warranties sold for separate consideration by a dealer or other
person not controlled by a manufacturer.
§ 8403. Written
agreements and designated territories.
(a) A manufacturer or distributor may not sell a recreational vehicle in this State to or through a dealer without having first entered into a written and signed manufacturer-dealer agreement with a dealer.
(b) A manufacturer or distributor
shall designate the area of sales responsibility exclusively assigned to a
dealer in a manufacturer-dealer agreement and may not change the area or contract
with another dealer for the sale of the same line-make in the designated area
during the duration of the agreement, except as provided for in §6311(b) of
this title.
(c) The area of sales responsibility
may not be reviewed or changed without the consent of both parties for 1 year
after the execution of the manufacturer-dealer agreement.
(d) Except as provided in subsection
(5) of this section, a recreational vehicle dealer may not sell a new
recreational vehicle in this State without having first entered into a
manufacturer-dealer agreement with a manufacturer or distributor which has been
signed by both parties.
(e) A dealer may not be prohibited
from selling a particular line-make after a manufacturer-dealer agreement has
been terminated or not renewed under § 8404 of this chapter, if recreational
vehicles of the terminated line-make are not returned or required to be
returned to the manufacturer. The dealer
may continue to sell all-line makes that were subject to the
manufacturer-dealer agreement and are currently in stock until those line-makes
are no longer in the dealer’s inventory.
§ 8404. Termination, cancellation, nonrenewal, or alteration of a dealership.
(a) A
manufacturer or distributor, directly or through any authorized officer, agent or
employee, may not terminate, cancel, or fail to renew a manufacturer-dealer
agreement without good cause. If the
manufacturer or distributor with good cause terminates, cancels, or fails to
renew the manufacturer-dealer agreement, § 8405 of this chapter does not apply.
(b) A manufacturer or distributor has
the burden of showing good cause for terminating, canceling, or failing to
renew a manufacturer-dealer agreement with a dealer. For purposes of
determining whether there is good cause for the proposed action, any of the
following factors may be considered:
(1) The extent of the affected
dealer's penetration in the area of sales responsibility.
(2) The nature and extent of the
dealer's investment in its business.
(3) The adequacy of the dealer's service
facilities, equipment, parts, supplies, and personnel.
(4) The effect of the proposed action
on the community.
(5) The extent and quality of the
dealer's service under recreational vehicle warranties.
(6) The dealer’s failure to follow
agreed-upon procedures or standards related to the overall operation of the
dealership.
(7) The dealer's performance under the
terms of its manufacturer-dealer agreement.
(c) Except as otherwise provided in
this chapter, a manufacturer or distributor shall provide a dealer with at
least 120 days prior written notice of termination, cancellation, or nonrenewal
of the manufacturer-dealer agreement if the dealer is being terminated,
cancelled, or nonrenewed for good cause.
(1) The notice must state all reasons
for the proposed termination, cancellation, or nonrenewal, and must further
state that if, within 30 days following receipt of the notice, the dealer
provides to the manufacturer or distributor a written notice of intent to cure
all claimed deficiencies, the dealer will then be entitled to the full 120-day notice period, commencing from
the dealer’s receipt of the manufacturer’s or distributor’s original notice to
rectify the deficiencies. If the deficiencies are rectified within the 120-day
notice period, the manufacturer's or distributor's notice is voided. If the
dealer fails to provide the notice of intent to cure the deficiencies in the
prescribed 30-day time period, the termination, cancellation, or nonrenewal takes
effect 30 days after the dealer's receipt of the manufacturer’s or
distributor’s original notice.
(2) The
notice period may be reduced to 30 days if the manufacturer's or distributor's
grounds for termination, cancellation, or nonrenewal are due to any of the
following good cause factors:
a. A dealer being convicted of, or
entering a plea of nolo contendere to,
a felony;
b. The abandonment or closing of
the business operations of the dealer for 10 consecutive business days unless
the closing is due to an act of God, strike, labor difficulty, or other cause
over which the dealer has no control;
c. A significant misrepresentation
by a dealer that materially affects the business relationship between the
dealer and the manufacturer or distributor;
d. A suspension or revocation of a
dealer's license, or refusal to renew the dealer's license, by the Division of
Motor Vehicles;
e. A material violation of this
chapter which the dealer does not cure within 30 days after written notice by
the manufacturer or distributor; or
f. A declaration by a dealer of
bankruptcy, insolvency, or the occurrence of an assignment for the benefit of
creditors or bankruptcy;
(d) A dealer may terminate, cancel, or
not renew its manufacturer-dealer agreement with a manufacturer or distributor
with or without good cause by giving 30-days written notice. In the case of a dealer terminating,
cancelling, or failing to renew a manufacturer-dealer agreement for good cause,
the notice must state all the reasons for the proposed termination,
cancellation, or nonrenewal, and must further state that if, within 30 days
following receipt of the notice, the manufacturer or distributor provides to
the dealer a written notice of intent to cure all claimed deficiencies, the
manufacturer or distributor will then be entitled to a 90-day notice period
commencing from the manufacturer’s receipt of the dealer’s original
notice. If the deficiencies are
rectified within the 90-day notice period, the dealer's notice is voided. If the manufacturer or distributor fails to
provide the notice of intent to cure the deficiencies in the prescribed 30-day
time period, the termination, cancellation, or nonrenewal takes effect 30 days
after the manufacturer's or distributor's receipt of the dealer’s original notice,
unless the parties agree otherwise in writing.
(e) If a dealer terminates, cancels or
fails to renew a manufacturer-dealer agreement without good cause, the
provisions of § 8405 of this chapter do not apply. If the dealer terminates, cancels, or fails
to renew the manufacturer-dealer agreement with good cause, § 8405 of this
chapter applies. The dealer has the
burden of showing good cause. Any of the
following items are considered "good cause" for a proposed
termination, cancellation, or nonrenewal action by a dealer:
(1) A manufacturer or distributor
being convicted of, or entering a plea of nolo
contendere to, a felony.
(2) The business operations of a
manufacturer or distributor have been abandoned or closed for 10 consecutive
business days, unless the closing is due to an act of God, strike, labor
difficulty, or other cause over which the manufacturer has no control.
(3) A significant misrepresentation by
a manufacturer or distributor that materially affects the business relationship
between the manufacturer and the dealer.
(4) A material violation of this
chapter which the manufacturer or distributor does not cure within 30 days
after written notice by the dealer.
(5) A declaration by a manufacturer or
distributor of bankruptcy, insolvency, or the occurrence of an assignment for
the benefit of creditors or bankruptcy.
§ 8405.
Repurchase of inventory.
(a) If a dealer terminates, cancels, or fails to renew a manufacturer-dealer agreement for good cause as defined in § 8404(e) of this chapter and the manufacturer fails to cure the claimed deficiencies as provided in § 8404(d) of this chapter, at the election of the dealer and within 45 days after termination, cancellation, or nonrenewal, the manufacturer shall, repurchase:
(1) All new, untitled recreational
vehicles that were acquired from the manufacturer or distributor within 12
months before the effective date of the notice of termination, cancellation, or
nonrenewal that have not been used, except for demonstration purposes, and that
have not been altered or damaged, at 100 percent of the net invoice cost,
including transportation, less applicable rebates and discounts to the
dealer. If any of the vehicles repurchased pursuant to this subdivision are
damaged, but do not trigger a consumer disclosure requirement, the amount due
the dealer must be reduced by the cost to repair the vehicle. Damage prior to
delivery to the dealer that is disclosed at the time of delivery will not
disqualify repurchase under this provision.
(2) All undamaged accessories and proprietary parts sold to a dealer for resale within the 12 months prior to termination, cancellation, or nonrenewal, if accompanied by the original invoice, at 105 percent of the original net price paid to the manufacturer or distributor to compensate the dealer for handling, packing, and shipping the parts; and
(3) Any properly functioning
diagnostic equipment, special tools, current signage, and other equipment and
machinery at 100 percent of the dealer's net cost plus freight, destination,
delivery, and distribution charges and sales taxes, if any, if the items were
purchased by the dealer within 5 years before termination, cancellation, or
nonrenewal upon the manufacturer's or distributor's request, and can no longer
be used in the normal course of the dealer's ongoing business.
(b) The manufacturer or distributor
shall pay the dealer within 30 days after receipt of the items returned
pursuant to this section.
§ 8406. Transfer
of dealership; family succession.
(a) If a dealer desires to make a
change in ownership by the sale of the business assets, stock transfer, or
otherwise, the dealer shall give the manufacturer or distributor written notice
at least 15 business days before the closing, along with all supporting
documentation that may be reasonably required by the manufacturer or
distributor to determine if an objection to the sale may be made. In the
absence of a breach by the selling dealer of its manufacturer-dealer agreement
or a provision of this chapter, the manufacturer or distributor may not object
to the proposed change in ownership unless the prospective transferee:
(1) Has previously been terminated by
the manufacturer for breach of its dealer agreement;
(2) Has been convicted of a felony or
any crime of fraud, deceit, or moral turpitude;
(3) Lacks a license required by law;
(4) Does not have an active line of
credit sufficient to purchase a manufacturer's or distributor’s product; or
(5) Has undergone in the last 10 years
bankruptcy, insolvency, a general assignment for the benefit of creditors, or
the appointment of a receiver, trustee, or conservator to take possession of
the transferee's business or property.
(b) If the manufacturer or distributor
objects to a proposed change of ownership pursuant to subsection (a) of this
section, the manufacturer or distributor shall give written notice of its
reasons to the dealer within 10 business days after receipt of the dealer's
notification and all supporting documentation. The manufacturer or distributor
has the burden of proof with regard to its objection. If the manufacturer or
distributor does not give timely notice of its objection, the change of
ownership is deemed approved.
(c) It is unlawful for a manufacturer
or distributor to fail to provide a dealer with an opportunity to designate, in
writing, a family member as a successor to the dealership in the event of the
death, incapacity, or retirement of the dealer. It is unlawful to prevent or
refuse to honor the succession to a dealership by a family member of the
deceased, incapacitated, or retired dealer, unless the manufacturer or
distributor has provided to the dealer written notice of its objections within
10 days after receipt of the dealer's modification of the dealer's succession
plan. In the absence of a breach of the manufacturer-dealer agreement, the
manufacturer or distributor may object to the succession for the following
reasons only:
(1) Conviction of the successor of a
felony or any crime of fraud, deceit, or moral turpitude;
(2) Bankruptcy or insolvency of the
successor during the past 10 years;
(3) Prior termination by the manufacturer
or distributor of the successor for breach of a dealer agreement;
(4) The lack of an active line of
credit for the successor sufficient to purchase the manufacturer's or
distributor’s product; or
(5) The lack of
a license for the successor required by law.
(d) A
manufacturer or distributor has the burden of proof regarding its objection
under subsection (c) of this section. However, a family member may not succeed
to a dealership if the succession involves, without the manufacturer's or
distributor's consent, a relocation of the business or an alteration of the
terms and conditions of the manufacturer-dealer agreement.
§ 8407. Warranty obligations.
(a) A warrantor shall:
(1) Specify in writing to each of its
dealers all dealer obligations, if any, for preparation, delivery, and warranty
service on its products;
(2) Compensate the dealer for
performing warranty service required of the dealer by the warrantor; and
(3) Provide the dealer with a schedule
of compensation to be paid and the time allowances for the performance of any
work and service. The schedule of compensation must include reasonable
compensation for diagnostic work as well as for warranty labor.
(b) Time allowances for the diagnosis
and performance of warranty labor must be reasonable for the work to be
performed. In the determination of what constitutes reasonable
compensation under this section, the principal factors to be given
consideration are the actual wage rates being paid by the dealer, and the
actual retail labor rate being charged by the dealers in the community in which
the dealer is doing business. The compensation of a dealer for
warranty labor may not be less than the lowest retail labor rates actually
charged by the dealer for like nonwarranty labor, as long as such rates are
reasonable.
(c) A warrantor shall reimburse a
dealer for warranty parts at actual wholesale cost plus a minimum 30-percent
handling charge and the cost, if any, of freight to return warranty parts to
the warrantor.
(d) Warranty audits of dealer records
may be conducted by the warrantor on a reasonable basis, and dealer claims for
warranty compensation may not be denied except for cause, such as performance
of nonwarranty repairs, material noncompliance with the warrantor's published
policies and procedures, lack of material documentation, fraud, or
misrepresentation.
(e) A dealer shall submit warranty
claims within 30 days after completing work.
(f) A dealer shall
immediately notify a warrantor, verbally or in writing, if the dealer is unable
to perform any warranty repairs within 10 days of receipt of verbal or written
complaints from a consumer.
(g) A warrantor
shall disapprove warranty claims in writing within 30 days after the work is
completed and submitted by the dealer in the manner and form prescribed by the
warrantor. Claims not specifically disapproved in writing within 30 days are
construed to be approved and must be paid within 45 days after the work is
completed and the claim submitted.
(h) It is a violation of this chapter
for a warrantor to:
(1) Fail to perform any
of its warranty obligations with respect to its warranted products;
(2) Fail to include, in written
notices of factory campaigns to recreational vehicle owners and dealers, the
expected date by which necessary parts and equipment, including tires and
chassis or chassis parts, will be available to dealers to perform the campaign
work. A warrantor may ship parts to a dealer to effect the campaign work, and,
if the parts are in excess of the dealer's requirements, the dealer may return unused
parts to the warrantor for credit after completion of the campaign;
(3) Fail to compensate any of its
dealers for authorized repairs effected by the dealer of merchandise damaged in
manufacture or transit to the dealer, if the carrier is selected by the
warrantor, factory branch, distributor, or distributor branch;
(4) Fail to compensate any of its
dealers in accordance with the schedule of compensation provided to the dealer
pursuant to this section, if performed in a timely and competent manner;
(5) Intentionally misrepresent in any
way to purchasers of recreational vehicles that warranties with respect to the
manufacture, performance, or design of the vehicle are made by the dealer as
warrantor or co-warrantor; or
(6) Require a dealer to make
warranties to customers in any manner related to the manufacture of the
recreational vehicle.
(i) It is a violation of
this chapter for a dealer to:
(1) Fail to perform predelivery
inspection functions, as specified by the warrantor, in a competent and timely
manner;
(2) Fail to perform warranty service
work authorized by the warrantor in a competent and timely manner on any
transient customer's vehicle of the same line-make;
(3) Fail to accurately document the
time spent completing each repair, the total number of repair attempts
conducted on a single unit, and the number of repair attempts for the same
repair conducted on a single vehicle;
(4) Fail to notify the warrantor
within 10 days of a second repair attempt which impairs the use, value or
safety of the vehicle;
(5) Fail to maintain written records,
including a consumer's signature, regarding the amount of time a unit is stored
for the consumer's convenience during a repair; or,
(6) Make fraudulent warranty claims or
misrepresent the terms of a warranty.
§ 8408. Indemnification.
Notwithstanding the terms of any manufacturer-dealer agreement, it is a violation of this chapter for:
(1) A warrantor to fail to indemnify
and hold harmless its dealer against any losses or damages to the extent that
the losses or damages are caused by the negligence or willful misconduct of the
warrantor. A dealer may not be denied
indemnification for failing to discover, disclose, or remedy a defect in the
design or manufacturing of a recreational vehicle. A dealer may be denied indemnification if the
dealer fails to remedy a known and announced defect in accordance with the
written instructions of a warrantor for whom the dealer is obligated to perform
warranty service. A dealer shall provide
to a warrantor a copy of any pending law suit in which allegations are made
that are covered by the provisions of this subsection within 10 days after
receiving such suit.
(2) A dealer to fail to indemnify and
hold harmless its warrantor against any losses or damages to the extent that
the losses or damages are caused by the negligence or willful misconduct of the
dealer. A warrantor shall provide to a dealer a copy of any pending law suit or
similar proceeding in which allegations are made that come within this the
provisions of subsection within 10 days after receiving such suit.
§ 8409. Inspection and rejection by the dealer.
(a) If a new recreational vehicle is
damaged prior to transit to a dealer or is damaged in transit to the dealer
when the carrier or means of transportation has been selected by the
manufacturer or distributor, the dealer shall notify the manufacturer or
distributor of the damage within the timeframe specified in the
manufacturer-dealer agreement and:
(1) Shall request from the
manufacturer or distributor authorization to replace the components, parts, and
accessories damaged or to otherwise correct the damage; or
(2) Shall reject the vehicle within
the timeframe set forth in subsection (d) of this section.
(b) If a manufacturer or distributor refuses or fails to
authorize repair of damage pursuant to subsection (a) of this section within
ten days after receipt of notification, or if the dealer rejects the
recreational vehicle because of damage, ownership of the new recreational
vehicle reverts to the manufacturer or distributor.
(c) A dealer shall exercise due care
while the damaged recreational vehicle is in the dealer’s custody, but the
dealer has no other obligations, financial or otherwise, with respect to the
vehicle.
(d) The timeframe for inspection and
rejection of a recreational vehicle by a dealer must be part of the
manufacturer-dealer agreement and may not be less than 2 business days after
the physical delivery of the vehicle.
(e) A recreational vehicle that has,
at the time of delivery to a dealer, an unreasonable amount of miles on its
odometer as determined by the dealer, may be subject to rejection by the dealer
and reversion of the vehicle to the manufacturer or distributor. In no instance
may a dealer deem an amount less than the distance between the dealer and the
manufacturer's factory or a distributor's point of distribution, plus 100
miles, as unreasonable.
§ 8410. Coercion of dealer prohibited.
(a) A manufacturer or distributor may
not coerce or attempt to coerce a dealer to:
(1) Purchase a product that the dealer
did not order;
(2) Enter into an
agreement with the manufacturer or distributor; or
(3) Enter into an agreement that
requires the dealer to submit its disputes to binding arbitration or otherwise
waive rights or responsibilities provided under this chapter.
(b) As used in this section, the term “coerce” includes, but is not limited to, threatening to terminate, cancel, or not renew a manufacturer-dealer agreement without good cause; or threatening to withhold product lines that the dealer is entitled to purchase pursuant to the manufacturer-dealer agreement; or threatening to delay product delivery as an inducement to amending the manufacturer-dealer agreement.
§ 8411. Mediation
(a) A dealer, manufacturer,
distributor, or warrantor injured by another party's violation of this chapter
may bring a civil action to recover actual damages. The court may award
reasonable attorney's fees and costs to the prevailing party in such an action.
Venue for any civil action authorized by this section is in the county in which
the dealer’s business is located. In an action involving more than one dealer,
venue may be in any county in which any dealer that is a party to the action is
located.
(b) Prior to bringing suit under this
chapter, the plaintiff shall serve upon the offending party a written demand
for mediation. Mediation must take place
in accordance with this section; Title 6, Chapter 77 does not apply.
(1) In
the case of a manufacturer, distributor, or dealer, a demand for mediation must
be served upon the other party via certified mail at the address stated within
the manufacturer-dealer agreement between the parties. In the case of a different warrantor, the
notice must be sent via certified mail to the address identified in the
warrantor’s warranty, with a copy to the manufacturer or distributor.
(2) A demand for mediation must
contain a brief statement of the dispute and the relief sought by the party
filing the demand.
(3) Within
20 days after the date on which a demand for mediation is served, the parties
shall mutually select an independent certified mediator and meet with that
mediator for the purpose of attempting to resolve the dispute. The meeting
place must be in this State in a location selected by the mediator. The
mediator may extend the date of the meeting for good cause shown by either
party or upon stipulation by both parties.
(4) The
service of a demand for mediation under this section tolls the time for the
filing of a complaint, petition, protest, or other action under this chapter
until representatives of both parties have met with a mutually selected
mediator for the purpose of attempting to resolve the dispute. If a complaint,
petition, protest, or other action is filed before meeting with the mediator,
the court shall enter an order suspending the proceeding or action until
mediation has occurred, and, upon written stipulation by all parties to the
proceeding or action that they wish to continue to mediate under this section,
the court shall enter an order suspending the proceeding or action for as long
a period as the court considers appropriate.
(5) The parties to the mediation shall
bear their own costs for attorney's fees and divide equally the cost of the
mediator.
(c) In addition to the remedies
provided in this section and notwithstanding the existence of any additional
remedy at law, a manufacturer, distributor, warrantor, or dealer may make
application to a court of competent jurisdiction for the grant, upon a hearing
and for cause shown, of a temporary or permanent injunction, or both,
restraining any person from acting as a dealer without being properly licensed,
from violating or continuing to violate any of the provisions of this chapter,
or from failing or refusing to comply with the requirements of this chapter. An
injunction must be issued without bond. A single act in violation of the
provisions of this chapter is sufficient for a court to authorize the issuance
of an injunction.
Section 2. Amend Chapter 63, Title 21, Delaware Code by making insertions as shown by underlining and deletions as shown by strikethrough as follows:
As used in
this chapter:
(1)
"Consignment" is means when a vehicle owner enters into an
agreement with a dealer for the sale of a vehicle without a transfer of
ownership to the dealer.
(2)
"Dealer" or "Motor Vehicle Dealer" includes:
a. A person,
corporation, partnership, proprietorship or any other legal entity who is in
the business of buying, selling or exchanging during any 12-month period 5 or
more vehicles; and/or
b. Any
person, corporation, partnership, proprietorship or any other legal entity who
offers to sell, sells, displays or permits the display for sale, of 5 or more
vehicles within a 12 month period.
(3)
"Dealer" or "Motor Vehicle Dealer" shall not include:
a. A
receiver, trustee, personal representative, or other person appointed by or
acting under the authority of any court of competent jurisdiction;
b. A public
official who sells or disposes of vehicles in the performance of the official's
duties;
c. Any
financial institution chartered or authorized to do business in Delaware,
including its subsidiaries or affiliates, which receives title to a motor
vehicle in the normal course of its business by reason of a lease, foreclosure,
repossession, judicial sale or voluntary conveyance or reconveyance of the motor
vehicle as a result of any lease of the motor vehicle or any
extension of credit secured by the motor vehicle or the enforcement of
any lien on the motor vehicle;
d. A licensed
auctioneer acting on behalf of a seller, secured party or owner if title does
not pass to the auctioneer and if the auction is not for the purpose of
avoiding this chapter;
e. An
insurance company authorized to do business in Delaware that sells or disposes of
vehicles under a contract with its insured in the regular course of business;
f. Either a
manufacturer or distributor who sells or distributes vehicles to licensed
dealers or a person employed by a manufacturer or distributor to promote the
sale of the vehicles of the manufacturer or distributor, if that manufacturer,
distributor or person does not sell vehicles to retail buyers;
g. A
nonprofit educational foundation organized to promote instructional
effectiveness and educational achievement.
(4)
"Department" shall means the Department of
Transportation, Division of Motor Vehicles.
(5)
"Director" shall means the Director of the Division of
Motor Vehicles or the Director's authorized or delegated representative.
(6)
"Division" shall means the Division of Motor Vehicles.
(7)
"Franchised Motor V vehicle dealer" means
a dealer in new vehicles that has a franchise agreement with a manufacturer or
distributor of vehicles or, in the case of a recreational vehicle dealer,
has a manufacturer-dealer agreement with a manufacturer or distributor to sell
a particular line-make of recreation vehicle.
As used in this section, the term, “line-make” is defined in § 8402(6)
of this title.
(8)
"Vehicle" means motor vehicles, trailers, recreational vehicles,
mobile homes, and any other device in, upon or by which any person or property
is or may be transported or drawn upon a public highway, excepting devices
moved by animal power, human power, off-highway vehicles, special mobile
equipment and farm equipment.
(9)
"Wholesale D dealer" means a dealer who may sell
vehicles only to another dealer or licensed auto auction.
(a)
Department approval. -- No person, corporation, partnership, proprietorship or
any other legal entity shall carry on or conduct the business of buying,
selling or dealing in new or used vehicles unless issued a dealers license by
the Department.
(b)
Application -- Application for a dealers license shall be made upon the form
prescribed by the Department and shall contain the name and address of the
applicant. When the applicant is a partnership the name and address of each
partner shall appear on the application. When the application is a corporation,
the names of the principal officers of the corporation, the state in which
incorporated, the place or places where the business is to be conducted and
such other information as may be required by the Department shall appear on the
application. Every such application shall contain a certification by the
applicant that the information provided is true and accurate to the best of the
applicant's knowledge.
(c) Resident
requirements. -- The owner of a dealership must have been issued a Delaware
drivers license and established residency in Delaware at least 90 days prior to
the time of application. Franchised and new vehicle dealers are exempted from
this requirement.
(d) Fee. --
No fee for a license is charged by the Department. However, all dealerships
must obtain a yearly dealer business license from the Department of Finance,
Division of Revenue. Wholesale dealers shall also obtain an additional
wholesale license pursuant to § 6307 of this title. The business license(s)
must be kept at the business location and be available for inspection by the
Department.
§ 6303. Location requirements; and records.
(a) Except
as provided in § 6311(b), no dealers
license shall be issued to any vehicle dealer unless the dealership has an
established place of business in Delaware that is, owned, rented,
or leased by the dealership and which:
(1) Satisfies
all local zoning requirements. Zoning approval shall be submitted to the
Division when the application is submitted;
(2) Has sales
and office space devoted to the dealership and has adequate display space for 5
or more vehicles, and, in the case of a new recreational vehicle dealer, has
a service facility;
(3) Has a
telephone installed in the office and listed in the business name;
(4) Has
adequate liability insurance as required by § 2118 of this title;
(5) Has a
sign on the premises measuring at least 24 x 36 inches which lists the
dealership's approved name.
(b) The
dealership office shall maintain and have adequate file cabinets to maintain
records required by the Department. All dealer records regarding purchases,
sales, transfers of ownership, collection of vehicle document fees, titling,
registration fees, odometer disclosure statements, temporary license plates and
records of dealer registration plates assigned to the dealer shall be
maintained on the premises of the licensed location. All records shall be
maintained for a minimum of 5 years. The Director may, on written request by a
dealer, permit records to be maintained at a location other than the premises
of the licensed location for good cause shown.
(c) Every dealer
shall have in its possession a certificate of title assigned to the dealership
or other documentary evidence of the dealer's right to the possession of, and
for, every motor vehicle in the dealership's possession or on the
dealership premises.
(d) During
business hours, the records of the dealership shall be open to inspection by
Department officials, any police officer or any duly authorized investigator at
the Department of Justice while discharging their official duties.
§ 6304. Expiration and renewal of license.
Each license
issued under this title shall expire at midnight on December 31st of the period
for which it was issued and may be renewed upon application to the Department
prior to its expiration. Dealers who have not sold a minimum of 5 vehicles
between January 1st and December 31st of each year shall be denied license
renewal. The Director of the Division of Motor Vehicles may, on written request
by a dealer, permit renewal of a dealers license for dealers selling less than
5 vehicles for good cause shown in writing to the Department.
Every motor
vehicle dealer shall complete, in duplicate, a bill of sale for each sale or
exchange of a motor vehicle. The original shall be retained for a period
of 5 years. A duplicate copy shall be delivered to the purchaser at the time of
sale or exchange. The bill of sale shall be signed by both buyer and seller. A
bill of sale shall include the following:
(1) The name
and address of the person to whom the vehicle was sold or traded;
(2) The date
of the sale or trade;
(3) The name
and address of the motor vehicle dealer selling or trading the vehicle;
(4) The make,
model, year, vehicle identification number and body style of the vehicle;
(5) The sale
price of the vehicle;
(6) The amount
of any deposit made by the buyer;
(7) A
description of any Delaware titled vehicle used as a trade-in and the amount
credited the buyer for the trade-in;
(8) The
amount of the document fee, title fee, registration fee or any other fee for
which the buyer is responsible and the dealer has collected; each fee shall be
individually listed and identified; and
(9) The
amount of any balance due at settlement.
§ 6306. Consignment vehicles contract.
(a) Any
motor vehicle dealer offering a vehicle for sale on consignment shall
have in their possession a consignment contract for the vehicle, executed and
signed by the dealer and the consignor. The consignment contract shall include
the following:
(1) The
complete name and address of the owner(s);
(2) The name,
address and dealer identification number of the selling dealer;
(3) A
complete description of the vehicle on consignment, including the make, model,
year, vehicle identification number and body style;
(4) The
beginning and termination dates of the contract;
(5) The
percentage or the net amount the owner is to receive, if the vehicle is sold;
(6) A
disclosure of all unsatisfied liens on the vehicle and the location of the
certificate of title to the vehicle.
(b) Any
dealer offering a vehicle for sale on consignment shall inform any prospective
customer that the vehicle is on consignment. Dealer license plates shall not be
used to demonstrate a vehicle on consignment. The owners license plate may be
used if liability insurance coverage is in effect in the amount prescribed by
Delaware law.
(a) A
wholesale dealer who is licensed by the Division is authorized to do the
following:
(1) Buy a
vehicle from another dealer, a licensed auto auction or retail seller;
(2) Sell a
vehicle to, or exchange vehicles only with another dealer or through a licensed
auto auction;
(3) A
wholesale dealer may operate from a private residence and is not required to
comply with §§ 6303(a)(2) and (5) of this title.
(b) A
wholesale dealer may not:
(1) Sell or
exchange vehicles with a retail buyer; and
(2) Buy, sell
or exchange new vehicles; and
(3) Sell
vehicles on consignment.
(a) Each
person who conducts auctions of vehicles shall keep a record of each of the
following:
(1) The name
and address of the consignor or seller;
(2) The date
on which the vehicle was consigned;
(3) The year,
make, model and vehicle identification number of each vehicle consigned;
(4) The title
number and State where the vehicle was last registered;
(5) The
odometer mileage reading at the time of consignment, except for folding camping
trailers, travel trailers, and fifth-wheel trailers;
(6) The name
and address of the person to whom the vehicle was sold;
(7) The buyer's
driver's license number and state which issued the license;
(8) The
selling price; and
(9) The date
of sale.
(b) During
business hours, auction records shall be open for inspection by Division of
Motor Vehicle officials, any police officer or any duly authorized investigator
at the Department of Justice while discharging their official duties.
(c) Auction
sales must be performed at the approved auction location.
(d) All
records required by this section shall be maintained for 5 years after the sale
of the vehicle to which such records apply.
(e) Auctions
are authorized to issue 30-day temporary license plates under § 2130 of this
title to allow vehicles to be removed from the auction lot. The temporary
plates shall only be issued to individuals with a valid driver's license. The
auction shall witness and record proof of any legally required liability
insurance on a vehicle prior to the issuance of the temporary license plate.
(a) A dealer,
its agent or an employee of a dealer may not permit any individual to road test
a motor vehicle if they know the individual does not have a valid driver's
license.
(b) A dealer
or an agent or employee of a dealer may not commit any fraud in the execution
of, or any material alteration of, a contract, power of attorney or other
document incident to a sale or exchange of a vehicle.
(c) A dealer
or an agent or employee of a dealer may not willfully fail to comply with the
terms of a warranty or guarantee. A Federal Trade Commission Buyers Guide will
be properly completed and displayed on all used vehicles. Buyer(s) will be
provided a copy of the Guide prior to completion of the sale.
(d) A dealer
or agent of a dealer must disclose to a buyer if the vehicle title has been
branded "reconstructed", "flood damaged",
"salvage" or was a "taxi". The buyer(s) shall acknowledge
the disclosure as described in this paragraph by signing a disclosure statement
which has been approved by the Division of Motor Vehicles and is provided by
the dealership. A copy of the disclosure statement shall be provided to the
Delaware Division of Motor Vehicles with the title application. In the absence
of any disclosure statement, the contract may be rescinded at any time by the
buyer and the dealer shall provide a full and complete refund to the buyer of
all purchase moneys, including interest paid, plus all fees paid. Disclosure
shall not prevent any person from otherwise bringing any action under any law
for a failure to disclose material information concerning the condition or
prior use of any vehicle.
§ 6310. Acts of officers, directors, partners, and sales
persons.
If a licensee
is a partnership or corporation, it shall be sufficient cause for the denial or
suspension of a license if any officer, director or trustee of the partnership
or corporation, or any member in the case of a partnership, has committed any
act or omitted any duty which would be cause for denial or suspending a license
issued to him or her as an individual under this chapter. Each licensee shall be
responsible for all acts of any of their salespersons while acting as their
agent, if the licensee approved of those acts or had knowledge of those acts or
other similar acts and after such knowledge retained the benefit, proceeds,
profits or advantages accruing from those acts.
(a) In
the event any dealer intends to change a licensed location, the dealer shall
provide the Division of Motor Vehicles advance written notice. A successful
inspection of the new location shall be required prior to approval of a change
of location by the dealer. All requirements of § 6303 of this title shall be
completed prior to final approval.
(b) Notwithstanding
anything herein to the contrary, a recreational vehicle dealer may sell and
display new and used recreational vehicles at trade or public retail vehicle
shows, rallies, or exhibitions, including those in enclosed malls, for up to 14
days per event, provided that:
(1) Delaware
recreational vehicle dealers outside of their “area of sales responsibility,”
as the term is defined in § 8402(1) of this title, do not exhibit, sell, or
offer for sale the same line-make of recreational vehicle as a Delaware dealer
whose area of sales responsibility encompasses the location of the recreational
vehicle trade show or public retail vehicle show, or rally or exhibition, where
the term “line-make” has the same meaning as defined in § 8402(6) of this
title; and without the written permission of the dealer whose area of
responsibility encompasses the show, rally, or exhibition site;
(2) An
out-of-state recreational vehicle dealer, without an established place of
business in Delaware, must meet all of the following conditions:
(i) The dealer must be from a state
contiguous to Delaware that permits Delaware dealers to participate in
recreational vehicle trade shows, or public retail vehicle shows, or rallies,
or exhibitions, including those in enclosed malls, in the dealer’s state under conditions
substantially equivalent to those imposed on out-of-state dealers by Delaware;
(ii) The dealer must be in compliance
with the laws of the dealer’s state of residence;
(iii) The recreational vehicle trade show
or public retail vehicle show, or rally, or exhibition in which the dealer is
participating must have a minimum of three (3) participating dealers, the
majority of which are from Delaware;
(iv) The dealer may not exhibit, sell,
or offer for sale the same line-make of recreational vehicle as a Delaware
dealer who is participating in the same recreational vehicle trade show or
public retail vehicle show, rally, or exhibition without the Delaware dealer’s
written permission, where the term “line-make” has the same meaning as defined
in § 8402(6) of this title; and
\(v) The dealer must secure a temporary
license from the Division of Motor Vehicles, with an effective time period of
not more than 14 days, authorizing the dealer’s participation in the
recreational vehicle trade show, or public retail vehicle show, or rally or
exhibition. The dealer will be limited
to one temporary license per calendar year.
§ 6312. Issuance of dealer license.
The
Department, u Upon
receiving an dealer license application for approval, and when
satisfied that the applicant is of good character and, so far as
can be ascertained, the applicant has complied with and will comply
with, the laws of this and other states, the Department shall approve
the application and issue a dealer license. The approval shall A
license entitles the a dealer to carry on and conduct
the business of a dealer during the calendar year in which approval the
license is issued. Franchised new vehicle dealers must provide the Division
a copy of the franchise agreement, or, in the case of a recreational vehicle
dealer, a manufacturer-dealer agreement, prior to being licensed as a new
vehicle dealer.
§ 6313. Grounds for denying renewal of dealer license;
or suspension or revocation of license.
A dealer
license applied for or issued pursuant to this chapter may be denied,
suspended, or revoked for any one of the following reasons:
(1) Material
misstatement or omission on the application for a dealer license.
(2) Failure
to maintain an established place of business, business phone or Division of
Revenue Dealer Business License.
(3) Failure
to comply subsequent to receipt from the Division of a cease and desist order;
or a written warning or arrest; or failure to comply with this title and Title
30.
(4)
Conviction of the dealership of any fraudulent or criminal act in violation of
Title 11 in connection with the business of selling vehicles.
(5)
Failure to maintain a service facility, if the licensee is a dealer of new
recreational vehicles. Recreational
vehicle dealers with multiple locations in Delaware may maintain a service
facility at one location to satisfy this requirement.
§ 6314. Suspension and hearing notices.
(a) No
license issued under this title shall be suspended, revoked or renewal thereof
refused, until a written copy of the complaint made has been furnished to the
licensee against whom the same is directed. The written notice of complaint
shall be sent to the licensee by certified mail, return receipt requested,
addressed to the last known address as shown on the license or dealership
application or other record of information in possession of the Division. The
written notice shall inform the licensee of the following:
(1) This
Division's intention to suspend, revoke or deny renewal of the dealership
license.
(2) The nature
of the complaint and the law or regulation allegedly violated by the
dealership.
(3) The
notice shall cite the law or regulation giving the Division authority to act.
(4) The
notice shall inform the dealer of its right to request a hearing to dispute the
complaint. The hearing must be requested within 10 days from earlier of the
dates that the dealer received the certified letter or the Division received
the return receipt on the certified letter.
(5) The
notice shall inform the dealer of its right to present evidence, to be
represented by counsel and to appear personally or by other representative at
the hearing.
(b) The
Division shall inform a dealer requesting a hearing of the date, time and place
the hearing shall be held. The notification shall be provided by certified
mail, return receipt requested, and shall give at least 20 days prior notice to
all parties involved, unless waived by the dealer. The notice shall inform the
parties of the Division's obligation to reach its decision based upon the
evidence received.
(c) The
Division Director or designated representative may order a temporary emergency
dealer license suspension. Any suspension issued under this subsection shall be
exempt from the provisions required in subsections (a) and (b) of this section,
except as provided herein.
The following
guidelines shall apply for this temporary suspension.
(1) If a
dealer has 5 outstanding violations of §§ 2306(e) and/or 2509 of this title for
not submitting a buyer's vehicle title application to the Division within the
required 30 days from the date of sale; and
(2) A dealer
has been provided 5 days written notice by the Division to submit the required
paperwork but has failed to comply, then the Division will place a temporary
emergency dealer license suspension notice on or near the entrance of the
dealer's place of business to notify potential buyers that the dealer's license
is temporarily suspended.
(3)
Unauthorized removal of the notice or failure to comply with the temporary
emergency dealer license suspension order may result in the immediate permanent
suspension of the dealer's license, after notice and an opportunity for a
hearing under subsections (a) and (b) of this section.
(4) The
temporary emergency dealer license suspension will be lifted by the Division
when the required vehicle title applications and payments are submitted to the
division.
(5) A dealer
who fails to submit the required vehicle title applications and payments within
10 days after receiving a temporary emergency dealer license suspension may
have its dealer license permanently suspended, after notice and an opportunity
for a hearing under subsections (a) and (b) of this section.
(a) If the
Division refuses an application for a license, denies a renewal of a license or
proposes the suspension or revocation of a dealer's license, the Division shall
provide a hearing when requested under § 6314 of this title. At the hearing the
licensee shall have the right to be heard personally, by counsel or by its agent.
The Director may initiate investigations, appoint a hearing officer and
subpoena witnesses. After the hearing, the Director, upon receiving a decision
from the hearing officer upholding the Division's position, may suspend or
revoke a dealers license, deny a renewal or refuse to approve an application.
The Director shall consider prior to any suspension, revocation, denial of
renewal or refusal to approve an application:
(1) The
nature of the violation(s) and the dealer's willingness to make restitution to
all parties harmed by dealership actions.
(2) The
effect of the proposed action on the community.
The Director
shall provide written notice to all parties involved of the decision by
certified mail, return receipt requested. The decision is appealable to the
Superior Court. Any appeal must be filed within 30 days of the earlier of the
receipt of the decision by the dealer or the date of receipt of the return
receipt by the Division.
(b) Should a
dealer fail to maintain an established place of business, the Division may
cancel the license without a hearing after notification of the intent to cancel
has been sent by certified mail, to the dealer at the dealer's residence and
business addresses, and the notices are returned undelivered or the dealer does
not respond within 20 days from the date the notices were sent.
§ 6316. Return of license, dealer number plates, temporary
license plates, and dealer reassignment forms.
If the
Division suspends, revokes or denies the renewal of the license of any dealer
licensed under this chapter, the dealer immediately shall return the license,
dealer number plates, temporary license plates and dealer reassignment forms
belonging to the dealer. The Division may grant the licensee up to 30 days to
dispose of vehicles belonging to the dealer.
§ 6317. Cease and desist orders and injunctive relief.
In addition
to the legal remedies provided for in this chapter, the Division of Motor
Vehicles is authorized to issue cease and desist orders to any person,
corporation, partnership, proprietorship or other legal entity who violates
this chapter. The Division is also authorized to file a complaint for
injunctive relief with the Court of Chancery upon notice that a cease and
desist order is violated. The Chancery Court is authorized to award attorney
fees and costs to the Division if a preliminary or permanent injunction is
granted by the court. Nothing herein shall prevent the Attorney General from
seeking any other civil remedy or criminal sanction for any conduct
constituting a violation of this chapter.
(a) Whoever
violates any provision of this chapter shall be guilty of an unclassified
misdemeanor and shall be fined not less than $50 nor more than $575.
(b) Subsection (a) of this section shall not apply to violations for which penalties are prescribed elsewhere in this title.
Section 3. Amend Chapter 30, Title 30 of the Delaware Code by making insertions as shown by underlining and deletions as shown by strikethrough as follows:
§ 3005. Motor v Vehicle dealer license fee.
(a) Every
motor vehicle dealer, including recreational vehicle dealers,
shall pay an annual license fee of $100 to the Department of Finance.;
provided however, that no dealer license fee shall be applicable for
out-of-state new recreational dealers at industry-wide public vehicle shows or
exhibitions at enclosed malls in this State when such out-of-state new
recreational dealers participate as exhibitors with permission of the licensed
manufacturer; and further provided, that:
(1)
Reciprocity is granted to such recreational dealers of this State; and
(2)
Providing that any participating out-of-state new recreational dealer is duly
licensed and authorized by the state of residence to sell new recreational
vehicles.
Section 4. Severability. If any provision of this Act or the application thereof to any person or circumstance is held invalid, the invalidity shall not affect other provisions or applications of the Act which can be given effect without the invalid provision or application and, to this end, the provisions of this Act are declared severable.
Section
5. Effective date. This act takes effect on July 1, 2013.
SYNOPSIS
This bill establishes requirements and definitions for recreational vehicle manufacturer-dealer agreements. It also removes the exception to the $100 license fee for out-of-state recreational vehicle dealers at shows or exhibitions at enclosed malls. Finally, it updates the current Sale of Motor Vehicles laws to incorporate a new Recreational Vehicle Franchise law. |